Terms of service

§ 1 Scope, customer information 

The following general terms and conditions (GTC) regulate the contractual relationship between individual companies: Gerlinde Schnapperelle - Reitkunst Experience and the consumers and entrepreneurs who buy goods through our shop. We do not accept any conditions that conflict with or deviate from our terms and conditions. The contract language is German. 

 § 2 Conclusion of contract

 (1) The offers on the Internet represent a non-binding invitation to you to purchase goods. 

 (2) You can add one or more products to the shopping cart. During the ordering process, you enter your data and wishes regarding payment method, delivery modalities, etc. Only when you click the order button do you make a binding offer to conclude a purchase contract. You can also place a binding order by telephone.

3) With the confirmation of receipt sent immediately by email, acceptance of your offer is also declared and the purchase contract is thereby concluded. When ordering by telephone, the purchase contract is concluded if we accept your offer immediately. If the offer is not accepted immediately, you are no longer bound to it. 

 § 3 Customer information: Storage of the contract text We will save your order with details of the contract concluded (e.g. type of product, price, etc.). We will send you the general terms and conditions, but you can also access the general terms and conditions via our website at any time after the contract has been concluded. As a registered customer, you can access your past orders via the customer login area (My Account). 

 § 4 Customer information: Correction notice You can correct your entries at any time before placing the order using the delete button. We will inform you about further correction options as you go through the ordering process. You can also end the ordering process completely at any time by closing the browser window. 

 § 5 Retention of title The purchase remains our property until full payment. 

 § 6 Liability rights for defects and shortening of the limitation period 

 (1) Statutory liability rights for defects Statutory liability rights for defects exist for our goods. 

 (2) Shortening of the limitation period for used goods for consumers It is agreed to shorten the limitation period for claims for defects in used goods to one year. Excluded from this agreement are claims for damages, claims due to defects that we have fraudulently concealed, and claims arising from a guarantee that we may have assumed for the quality of the item. The statutory deadlines apply to these excluded claims. If there is a guarantee period, the longer period applies in favor of the guarantee holder. 

 (3) Restriction of liability rights for defects (warranty) towards entrepreneurs Your warranty claims due to defects in the purchased item expire one year from the transfer of risk. The following claims are excluded from this regulation - for compensation - due to fraudulently concealed defects - from any guarantee provided - recourse according to §§ 445a, 478 BGB - due to defects in building materials and components that were used for a building in accordance with their normal use and which caused its defectiveness. For these excluded claims, the statutory limitation periods apply. If there is a guarantee period, the longer period applies in favor of the buyer.

§ 7 Limitation of liability We exclude liability for slightly negligent breaches of duty, provided that these do not concern essential contractual obligations, damage resulting from injury to life, body or health or guarantees or affect claims under the Product Liability Act. The same applies to breaches of duty by our vicarious agents and our legal representatives. The essential contractual obligations include, in particular, the obligation to hand over the item to you and to provide you with ownership of it. Furthermore, we must provide you with the item free of material and legal defects. 

 § 8 Consumer information: Non-participation in a dispute resolution procedure We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.